VPNStay makes everyday cross-border access easier, with a wide choice of international routes and multiple devices connected at once—for work, study and streaming on your own terms.
Coverage across 100+ countries / 180+ routes. Start with familiar locations for everyday browsing. For region-specific content, check the service’s account-region and connection requirements.
| Country / region | City | Route type | Streaming support |
|---|---|---|---|
| Singapore | Singapore | IEPL dedicated route | Verify with the service |
| Japan | Tokyo | Refer to the current list in the dashboard | Verify with the service |
| United States | Los Angeles | Refer to the current list in the dashboard | Verify with the service |
| Hong Kong | Hong Kong | Refer to the current list in the dashboard | Verify with the service |
| Australia | Sydney | Refer to the current list in the dashboard | Verify with the service |
Choosing a route is about more than the location name. Browsing, remote work and streaming each place different demands on a connection. Try opening the sites you use most on your usual network, then check page loads, file transfers and video playback before deciding which routes to keep handy. A nearby location can be a useful starting point, but it is not always the fastest option. Your local provider, time of day and the destination website’s location can all affect performance.
IEPL dedicated, relayed and direct routes describe different network configurations; they are not a universal ranking for every use case. The options available in your client depend on your current subscription. This table introduces common destinations and does not guarantee that a platform will always offer the same content. If content still appears unchanged after switching locations, check your split-tunneling rules and app cache before assuming it is a route issue. Use the status list as a guide, then verify performance on your own network.
Considering routes, encryption and devices together can save you from repeated setup changes. VPNStay brings these everyday needs into one subscription.
When opening an AI tool, page loading and account access are two separate things to check. Make sure the service supports your account and current region, then choose a suitable route and confirm your browser and app follow the intended split-tunneling rules. If only one tool is unavailable, there’s no need to rush into reinstalling the client. Check whether other sites work first to narrow down the issue. Account requirements, regional availability and usage policies are set by each platform; a network connection does not override them.
For international streaming, the connection is only part of the picture. Account region, content licensing and app cache matter too. Choose a destination, open the show you plan to watch, and check that it’s available and plays smoothly. Browser and app behavior can also differ when split-tunneling rules aren’t set as expected. VPNStay provides routes for cross-border access; platform libraries are not guaranteed. What you can watch depends on the platform’s current rules and your own checks. If something doesn’t work, follow the streaming guide to troubleshoot it step by step.
Read the streaming and region guide →Whether a service works for the long term depends on your own network and devices. VPNStay offers a 60-day refund policy. Once connected, test the everyday things that matter to you: whether your usual sites load, work apps function, videos play smoothly and the connection behaves as expected when switching devices. If the service doesn’t meet your needs, submit a ticket from the user dashboard with your order details and refund request. Check the refund policy for eligibility and process details. Reviewing it before payment can make any follow-up clearer.
Read the refund policy →Sign in to the user dashboard to get your subscription. Sign in to download the client on Android, Windows, macOS or Linux; an active plan is required for the iOS link.
Sign in to get the client, import your subscription on desktop and confirm the connection.
Get the clientSign in to get the client, then follow your system’s prompts to configure the connection.
Get the clientSign in to get the client, import your subscription and allow the connection configuration.
Get the clientAn active plan gives you access to the client link; follow the prompts to add the configuration.
Get the clientSign in to get the client, then follow the dashboard instructions to import and connect.
Get the clientFor your first setup, create an account with a username and password—no email required. Sign in to the user dashboard, choose a client for your device, select a suitable plan and get your subscription. Once it’s imported, refresh the route list, choose a location and connect. Then test the result with a site you use regularly. Don’t rely on the connection icon alone to confirm that everything is configured correctly; actual access is a better indicator.
If a subscription update fails, an app doesn’t use the selected route, or the connection drops when a mobile app goes into the background, keep your current settings and troubleshoot the specific symptom. Avoid changing everything at once. Follow Quick Start for your first connection. If you already have a setup and need to identify an issue, go straight to Troubleshooting and find the steps that match what you’re seeing.
For regular use, consider a monthly plan; for occasional use, look into data bundles. Estimate your data needs first, then compare prices—there’s no need to choose based only on the number of devices.
¥9.9/month
For web browsing, research and lighter office tasks, this plan can help you assess your everyday data needs.
¥18/month
For a mix of work, study and streaming, check your usage in the dashboard to see whether this data allowance suits you.
¥28/month
If you often transfer files or stream video, consider this plan. Your actual usage will depend on how you use the service.
¥158/300GB · ¥358/1000GB · ¥658/3000GB
If you need cross-border access only for specific projects, work trips or occasional research, consider a data bundle. Unlike a plan that resets monthly, bundle data stays available until you use it and never expires. Don’t compare a bundle’s price directly with a monthly fee. First consider whether you need a regular connection or only use it from time to time.
Monthly plan data resets on the activation date. If you upgrade mid-cycle, the price difference is prorated for the remaining days. Before choosing a plan, think about your usual activities: browsing text, transferring files and streaming video use data differently, and having more devices doesn’t necessarily mean you need a higher tier. Pay with Alipay, WeChat Pay or USDT. Confirm the plan details and order information in the user dashboard.
View all plans →Review the usage rules before deciding how to get started. Find more answers about connections and billing by category in the Help Center.
No email address is required. Create an account with a username and password. Keep your login details safe; you’ll need to access the user dashboard to download the client, get your subscription and view orders. Your subscription contains personal connection details, so don’t display or share it on public pages.
There’s no limit on simultaneous devices. VPNStay supports Windows / macOS / iOS / Android / Linux. Install the appropriate client and import your subscription on each device. When choosing a data plan, consider how you actually use all your devices rather than just counting them.
Monthly plan data resets on the activation date; data bundles last until used and never expire. Monthly plans include ¥9.9/month for 60GB, ¥18/month for 250GB and ¥28/month for 500GB. Occasional and regular use call for different options. Compare the terms side by side on the plans page and choose the billing option that fits your needs.
Pay with Alipay, WeChat Pay or USDT. A 60-day refund policy is available. Read the refund policy before paying to check eligibility and process details. To request a refund, submit your order information and request through the ticket section of the user dashboard. Don’t include your password or subscription link in a public attachment.
First, check whether your local network can access the sites you normally use. Then confirm that the client subscription is up to date, the route is connected and the target app is using the intended connection. If only one site is affected, consider the service’s regional and account requirements too. Try another route for comparison. If the issue persists, note what happened using the troubleshooting guide, then submit a ticket with your device’s operating system, client messages and the steps you’ve already tried.
Follow along at your own pace, from your first import to split tunneling on desktop. The troubleshooting checks in these articles can also help you organize what you’ve tried and avoid repeating steps.
Get a supported client from the user dashboard, import your subscription, follow the system prompts to allow the configuration, then test the connection by visiting a site. If you hit a common snag, retrace the steps one by one.
Start with what cross-border network access is for, then explore plans, payment and importing your subscription. This guide walks through your first connection and explains how to check that the setup is working.
Choosing a desktop setup is about more than whether it connects. Learn the difference between global proxy and rule-based split tunneling, then check compatibility with work software, games and startup settings to find a setup that works for your daily routine.
No email required—create an account with a username and password. Explore the routes and plans, then set up your devices.